What Your Tenants Need to Know on Moving-In Day

What Your Tenants Need to Know on Moving-In Day

Want to get your new tenancy off to a good start and safeguard against future disputes? Then here are some important things you should tell your tenants on moving-in day.

Let’s face it, finding good tenants and getting all the relevant paperwork ready for a new tenancy is hard work.
 
As well as arranging viewings and reference checks, landlords have to finalise the contract, compile an inventory and take meter readings.
 
By the time all this is done, most landlords are itching to get the moving-in formalities over with quickly and leave their tenants to unpack.
 
But while it may be tempting to hand over the keys and leg it faster than Usain Bolt, it’s best to take a different approach.
 
We suggest you take the opportunity to talk through a few practical issues with your new tenants. This informal, in-person chat will build trust and reduce the chances of conflict later on. It will also mean that tenants don’t have to chase you up with niggling, minor queries.
 
Here are five things you should discuss with your tenants on the day they move in.
 
Rules on rubbish 
Avoid the ugly sight and smell of overflowing bins outside your rental property by explaining the rules on rubbish disposal. Outline when the bins are collected and what items should be recycled or put into food waste.
 
Light bulb reminder
If the lighting in your property relies on dimmer switches, remind your tenant that only dimmable light bulbs should be used (this should be specified on the packaging). Using standard bulbs with dimmer lights is a potential fire hazard.
 
Fuse box explainer
It’s useful for tenants to know where the fuse box is so that if a fuse trips, they can reset it (if it’s safe to do so).
 
Show tenants where the stopcock is
If a pipe bursts or a tap breaks, you’ll want your tenants to act quickly. Show them where the stopcock is located so that if there is an emergency, they can turn off the internal water supply to prevent flooding.
 
Appliance information
Run through how to operate the boiler and any other appliances where it might not be straightforward. Leave copies of appliance manuals with tenants so they can refer to them if needed.
 
For more information about our property management services, contact us here at Millbanks.



Get in touch with us

An attractive and well-presented 2-bedroom end terrace, ideally positioned in central Attleborough. Recently redecorated throughout, the property offers a spacious lounge with French doors to a 30ft enclosed garden, a fitted kitchen, modern bathroom, and allocated parking, combining comfort with convenience.

Attleborough’s terraces and town houses form the heart of the local property market, offering a mix of period charm and modern convenience. From character-filled homes near the centre to contemporary builds on newer estates, they remain popular with first-time buyers, movers, and landlords alike, thanks to their versatility and enduring appeal.

The UK property market is showing renewed energy, with most regions seeing more homes going under offer than this time last year. Activity outside London is leading the way, driven by demand and relative affordability. Still, with only around half of listings finding a buyer, realistic pricing remains crucial.

Over the past three years, the number of homes for sale has surged dramatically, far outpacing the national rise. Yet, despite the increase, supply remains tighter than in past downturns. With more choice for buyers, success now depends on smart, realistic pricing that stands out in a competitive market.