A Guide to Reference Checks

A Guide to Reference Checks

Don’t make the rookie mistake of cutting corners with reference checks – it’s a sure-fire way to wind up with a nightmare tenant. A three-minute read.

When it comes to tenant selection, there’s a saying that all landlords should heed: Go with the right tenant, not the first tenant.
 
Sometimes, landlords are so eager to see rent payments rolling in that they treat the reference checking process as a tick-box exercise rather than an investigative one.
 
But rushing to greenlight the first person willing to take your property can come back to haunt you.
 
What do reference checks involve?
It’s a complex process (for a full list get in touch with us here at MILLBANKS), but key aspects include:
·        ID checks (to make sure the candidate is who they say they are)
  • Credit history
  • References from previous landlords and current employer
 
Credit checks
County court judgments and unpaid debts are obvious red flags, but it’s important to delve deeper than that. You need to review a candidate’s full credit report and get a clear overview of their financial commitments and history.
 
What kind of outgoings do they have regarding credit cards, loans, and bills? It may be that technically the candidate can afford the rent, but with their other debt repayments, it would be a serious squeeze.
 
Also, examine their track record when it comes to paying bills. A history of late payments suggests that they’re disorganised with their finances – bad news if you want the rent paid on time.
 
Landlord references
References from a candidate’s previous landlords are useful – up to a point. We know of cases where a landlord has written a troublesome tenant a good reference just to get shot of them (not ethical, but it happens).
 
If you have doubts about a candidate’s suitability, don’t let a positive landlord reference be the deciding factor in giving them a property.
 
Employer references
It’s important to check a candidate’s salary with their employer, but don’t take a company email at face value (sometimes people get a ‘mate’ in HR to inflate their earnings).
 
Ask to see payslips and bank statements and ring the employer yourself to verify the accuracy of the email’s contents.
 
Top tip
Gambling on a risky tenant can turn out to be a costly decision – so invest time and energy in the tenant referencing process.
 
Get a good letting agent on board if you’d like an expert to handle it for you.
Give us a call
 
Contact us here at MILLBANKS on (01953) 453838 or drop us an e-mail to lettings@millbanks.com to learn more about our property management services.



Get in touch with us

Something significant is shifting on our streets, and most people have not noticed. Nearly one in five UK homes is now privately rented, quietly reshaping communities like Attleborough. Who is driving this change, and what does it mean for prices, demand, and neighbourhood life? The answers may surprise you.

Not every home that goes on the market ends up sold but knowing the reasons why can be the difference between “listed” and “sold”.

A superb, modern 3-bedroom detached family house in Attleborough, built in 2024. Featuring high ceilings, a dual-aspect lounge, a fully fitted kitchen/diner, and an en suite master bedroom. Complete with a garage, driveway, and enclosed garden.

Searching for the right home can be overwhelming. Use this practical checklist to stay organised, confident and ready to act when the right property appears.